Stop Quick Quitting
How to stop your revolving door of hiring agents before they are inside
Agent turnover continues to be one of the biggest pain points for contact centers. In this webinar, our presenters will share with you how to improve your screening process to measure both behaviors and skills that will align your new hires to your top agents.
When: April 30th
Time: 1:00 PM Central Time
Presenters: Mark Tinney, President JOBehaviors
Nancy Munro, CEO Verbal Transactions
