Turning Your Support Center into a Profit Center
Linda Ruffenach is the Executive Vice President of Customer Care at GlowTouch
Glow Touch is a leading provider of contact center, business process, and technology outsourcing services. GlowTouch helps companies find the right channels, locations, people, processes, and technologies, so organizations can transform customer satisfaction into customer loyalty. Linda has extensive experience working at all levels within the contact center.
Have you thought of transforming your contact center into a profit center? If not then you may change your mind after listening to Linda’s insights as to how this can be a very strategic and profitable move.