Hands-On Realistic Simulations

Our ACES simulation platform is a stand-alone system that allows you to build deploy and track simulations designed to give users real-world deliberate practice

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Hiccups When Booking a Flight

In this simulation the agent gets off track when helping a customer book a flight

Chat Support with Branching Scenarios

This is an example of a chat support channel, the simulator will randomly decide which scenario the user will receive.

Collecting Past Due Payments

This simulation shows how to keep your cool when handling a collections call.

Coaching employee on missed opportunities

In this simulation, a manager gets some tips on how to coach an employee properly.

Demonstrating how to embed a Articulate Storyline course into ACES