Our ACES simulation platform is a stand-alone system that allows you to build deploy and track simulations designed to give users real-world deliberate practice
In this simulation, the agent gets off track when helping a customer book a flight
Chat Support with Branching Scenarios
This is an example of a chat support channel, the simulator will randomly decide which scenario the user will receive.
Collecting Past Due Payments
This simulation shows how to keep your cool when handling a collections call.
Demonstrating how to embed a Articulate Storyline course into ACES
Chat System Software and Customer Interaction
In this simulation, you will see how we can simulate your chat systems software and guide the agent through both customer interactions and how to properly mark their records
Demonstrate branching with animated video clips
I have been tasked with selling alligator shoes to a Nun.
Coaching employee on missed opportunities
In this simulation, a manager gets some tips on how to coach an employee properly.
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