Our ACES simulation platform is a stand-alone system that allows you to build deploy and track simulations designed to give users real-world deliberate practice
In this simulation the agent gets off track when helping a customer book a flight
Chat Support with Branching Scenarios
This is an example of a chat support channel, the simulator will randomly decide which scenario the user will receive.
Collecting Past Due Payments
This simulation shows how to keep your cool when handling a collections call.
Demonstrating how to embed a Articulate Storyline course into ACES
Chat System Software and Customer Interaction
In this simulation, you will see how we can simulate your chat systems software and guide the agent through both customer interactions and how to properly mark their records
Demonstrate branching with animated video clips
I have been tasked with selling alligator shoes to a Nun.
Coaching employee on missed opportunities
In this simulation, a manager gets some tips on how to coach an employee properly.
This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.AcceptRejectRead More
Privacy & Cookies Policy
Privacy Overview
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
