How Simulations Can Ensure Remote Workers Are Job Ready
Well, it’s now August and many of us optimistically thought in March that Covid-19 would be a fading memory. How naive we were. But here we are and every company is trying to figure out what the “long-game” is in regard to changing the way business is done.
Two years ago when I launched Verbal Transactions our small team was able to quickly land some well-known clients who saw the value of using our simulator as a way to augment their existing training programs. One key reason was that it gave them the reassurance that employees would get more “hands-on” practice.
Now with the majority of employees working remotely, tools like ours are even more imperative. Why you ask? Here are the top 5 reasons.
- Simulation training has been proven to produce better results compared to instructor-led, video, or eLearning. By giving users the ability to practice in realistic situations exposes them to a more tactile and true-life experience.
- Due to the fact employees are not sitting in a classroom or placed in a pod to where they can tap someone on the shoulder to answer quick questions, using our built-in “bot” simulations can be built to allow for users to verbally interact with the simulator to feel they have a guide or mentor to help them along the way
- A well-built simulation will allow users to make mistakes with some form of immediate feedback. We all learn from our mistakes. Using simulations to allow you to fail in a safe environment allows you to actually succeed faster.
- Because managers can’t physically observe employees doing their job, using analytics like that built into our ACES software removes any mystery around how well the employee can perform their job. Each behavior you want the simulator to observe can be tied into the scoring and reporting functionality. No need to watch a video or listen to a recording of the user completing this task, the real-time reporting gives you complete transparency to how well they did.
- Most importantly, users appreciate more hands-on practice and feel more confident about how to do their job. Many employees have a variety of anxiety in these uncertain times. Losing their job is one of them. By arming them with tools to ensure you are helping them to learn how to do their job well, ensures, you want them to succeed and to ensure they are well equipped to contribute to helping the company do their best.
