Dairy cows have to be milked twice a day every day – no days off. Just like contact centers, someone has to tend to them 24 x 7

Dairy cows are the prime focus to driving revenue on a farm, just like excellent service from your contact centers make or break your customer retention

Dairy cows rely on the farm equipment to provide food, sanitized environments and supply chains to keep running. Same with contact centers, agents need to have reliable systems, collaborative work environments and safe non-toxic work settings to be productive.