Where Artificial Intelligence Will Disrupt Next

By | AI, bots

More and more examples of how AI is changing our business environment. Read this article to learn what Stanford University and Brookings Institution researchers uncovered about the future of #ArtificialIntelligence and which industries will be most impacted by its applications.

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3 Reasons to Invest in Microsoft Azure AI

By | AI, bots

In three years, businesses will report $40B in additional revenue driven by AI. This means that without a doubt, #ArtificialIntelligence will become a key factor in the ability of organizations to innovate and improve efficiency. In this infographic, you’ll learn how investing in #Microsoft #AzureAI can open up new revenue-generating opportunities for your business in the digital age.

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When it comes to artificial intelligence, throw away that tired old tech rulebook

By | AI, bots

Our simulator, uses an intelligent agent to monitor activity. Using this type of technology, is in line with where AI jobs are going. It’s expected that the number of professionals working in AI-focused roles will nearly double in the next three years. This shift will not only require changes to businesses’ digital environments, but to their organizational structures as well.

Read this article to learn four ways in which businesses need to evolve to fully prepare for the advent of #ArtificialIntelligence.

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Three Ways to Show Employees Your Appreciation in a COVID-19 World

By | empathy, Employee Rewards | No Comments

Now more than ever in 2020, companies need to reach out beyond a traditional Thanksgiving pat on the back. As COVID-19 has taken away traditions such as a company potluck or group volunteering activities for the underserved.

In regular times, over 66% of employees say they will leave an employer of they don’t feel appreciated. Showing employees on a regular basis that you appreciate them is always important but during holidays, you may want to go beyond the standard format.

Here are three other options you may want to use.

  1. Unless you have been living under a rock, we have all had a “Zoom” meeting. The company Zoom offers to reimburse employees for any book they purchase. This is a great idea as it gets us away from screens. You may offer to set up a book club or use lists of books for people to choose from so they can have non-work conversations about each book they are reading
  2. Mail a personal hand-written note to their home. Getting physical mail is rare these days so sending a note directly to their home will be seen as a nice gesture as it does take more effort and thought than sending a digital note or dropping something off at their desk.
  3. Many of us have been forced into becoming set design and lighting experts to put our best face forward on endless video calls. Why not provide a custom back-drop or lighting packages to help everyone look their best.

However simple or elaborate the gesture is, remember to be authentic, and all gifts will be greatly appreciated.

Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)

By | Uncategorized

Customer satisfaction needs to be THE priority in every area of your business. Each interaction a customer has with you will either positively or negatively influence your brand, the customer’s lifetime value, and the impact on future customers and therefore your revenue. The customer experience is everything in today’s market. Ryanne Van Der Eijk is the Chief Customer Experience Officer at RAKEZ and knows how to create a customer-centric workplace. She shares her best advice for providing the right experience to customers in her article, “Four Ways to Boost Customer Experience (and Thus Hold onto Your Clients).” One of her tips is to build customer-centricity as part of your company culture. Start by defining your company’s philosophy on customer service—that’s the easy part—and then work on ways to share it via the workflow, the hiring process and the staff training. Read her entire article for more ideas for developing a culture focused on customers and her other tips to boost overall customer experience.

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Why we should be embracing AI and bot technology

By | AI, bots


If you’re reading this, then chances are that getting easy access to clean, running water isn’t an issue for you. But for around 43 percent of the world’s total population, this simply is not the case. For them, obtaining the drinkable water they need to sustain their families requires hard work and commitment.

To make matters even more critical, most of them live in rural areas in which farming is their main source of income. This means that any available water must be carefully distributed between their crops and family. This is an exhausting situation that can take all day just to keep a small patch of land in farmable condition.

Such is the case for Monica, a Kenyan farmer who every day must assume the roles of mother of four, farmer, merchant, and housekeeper just to make ends meet. In this video, you’ll learn how she managed her dwindling water supply to keep her farm yielding, family fed, and trade at the local market—a situation that was soon to improve dramatically thanks to modern technology.